by Derek Korte | Mar. 21, 2019 | Mobile & Tech, Strategy & Leadership
The term “digital transformation” is among the buzziest of business buzzwords. It means different things to different people, depending on their role and industry. For global manufacturing leaders, it often elicits a mix of opportunity and apprehension. They don’t... Read more
by Julie Kendrick | Mar. 13, 2019 | Mobile & Tech, Strategy & Leadership
Minneapolis-based writer Julie Kendrick tours Red Wing Shoes’ century-old factory to understand how the American icon blends tried and true with the new — techniques, machinery and even craftspeople — to make 16,000 pairs of work boots every week. Based on the... Read more
by Derek Korte | Mar. 5, 2019 | Mobile & Tech, Strategy & Leadership, uncategorized
For business leaders who operate complex equipment like oil rigs and refineries, “service” has a different meaning than for, say, a manufacturer that sells equipment and fixes it at a customer’s location. But this complex, often immovable equipment still... Read more
by Kerry Doyle | Feb. 25, 2019 | Field Service, Mobile & Tech
The mobile revolution has transformed how service engineers do their jobs. But run-of-the-mill iPads just don’t cut it in hazardous environments where everyday electronics pose a combustion risk. These include oil and gas refineries, mines and chemical plants,... Read more
by John Morell | Feb. 21, 2019 | Field Service, Mobile & Tech
While Brent Collins is busy with his daily routine — commuting to work in Northern Virginia, spending time with family and relaxing with friends — he’s got an eye on the news. As soon as he hears the words “hurricane,” “tornado” or “disaster... Read more
by Jane Irene Kelly | Feb. 12, 2019 | Mobile & Tech, Strategy & Leadership
In September 2018, Brett Levanto, vice president of communications for the Aeronautical Repair Station Association (ARSA), an international trade association for the aviation maintenance industry, testified before Congress. He warned of a “gathering storm” of... Read more
by Donald B. Stephens | Feb. 6, 2019 | Mobile & Tech, Strategy & Leadership
The company holiday party, an event that often elicits feelings of embarrassment or dread—and at least a tepid appreciation for a free meal. The same can be said for office meetings: free donuts and coffee, served with a side of arguments or complaints. Is it any... Read more
by Derek Korte | Feb. 1, 2019 | Field Service, Mobile & Tech, Sales & Marketing, Strategy & Leadership
It’s impossible to stay on top of every service news story. We get it. Don’t miss a beat with our monthly “In Case You Missed It” series. Keep reading for January’s top stories, covering everything from a global mining operator’s digital transformation journey... Read more
by Nevin Thompson | Jan. 18, 2019 | Field Service, Mobile & Tech
For industrial leaders intent on reducing costs and seizing new business opportunities, digitizing their operations—and their machines—has become critical. The data that now flows from IoT-connected machines has, for many, become as important as the grease that keeps... Read more
by Derek Korte | Jan. 3, 2019 | Mobile & Tech, Strategy & Leadership
Editor’s note: Originally published in Field Service, a quarterly print magazine by Field Service Digital and Predix ServiceMax. Check out the full magazine in print or online. These days, service leaders are adept at using data to run smart, efficient operations. For... Read more
