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ServiceMax Core 21.2 drives Customer Success

ServiceMax Core 21.2 drives Customer Success

The 21.2 Release of ServiceMax Core is available today To meet the demands of today’s challenging market, manufacturers are focusing more and more on service to differentiate themselves from the competition, drive profitable growth and increase market share. With...

Comic Brake: Amusement Park

Comic Brake: Amusement Park

Editor’s Note: Today’s cartoon is part of our “Comic Brake” series. Field service management is serious business, but everybody deserves a good laugh after a long week in the field. Check back for cartoonist Terry LaBan’s next installment on FSD.

Service Is at the Heart of the Circular Economy

Service Is at the Heart of the Circular Economy

If you pick up an annual report these days, it is likely that you will encounter a slew of new information. For one, an increasing number of companies are beginning to report performance in safety-related objectives, primarily tied to incident rates and lost time....

Asset 360 Winter ’22 Is Here!

Asset 360 Winter ’22 Is Here!

Asset 360 Winter ’22 was released Friday, November 5. In this one-year anniversary release of Asset 360, we continue to focus on our core pillars, driving profitability, visibility, and agility. Winter ’22 includes features that enhance sales and service interaction,...

How Equipment Rental Companies Are Leveraging Asset 360

How Equipment Rental Companies Are Leveraging Asset 360

Equipment rental companies are 100% dependent on the availability, reliability, and safety of the equipment that they rent to customers. Their assets, and their asset availability to rent, is the only product that generates revenue. In this sense, equipment and asset...

Comic Brake: Igor

Comic Brake: Igor

Editor’s Note: Today’s cartoon is part of our “Comic Brake” series. Field service management is serious business, but everybody deserves a good laugh after a long week in the field. Check back for cartoonist Terry LaBan’s next installment on FSD.

How Alcon Transformed Service into a Profit Center

How Alcon Transformed Service into a Profit Center

Alcon, a Switzerland-based medical device company, has been developing and manufacturing innovative eye care medicines and devices since 1945. Alcon’s Surgical and Vision Care products touch the lives of more than 260 million people in over 140 countries each year...

Comic Brake: Robot Shaker

Comic Brake: Robot Shaker

Editor’s Note: Today’s cartoon is part of our “Comic Brake” series. Field service management is serious business, but everybody deserves a good laugh after a long week in the field. Check back for cartoonist Terry LaBan’s next installment on FSD.

Deploying Forms to Boost Your Business

Deploying Forms to Boost Your Business

ServiceMax and Bolt Data recently had the opportunity to join ProntoForms in a session at EMPOWER‘21 to share how their capabilities enhance service solutions on the ServiceMax and Salesforce Field Service platforms. From contextual app building to bi-directional data...