Field Service Digital is the premier destination for field service executives who are leading the 21st-century service economy. Our digitally native publication, published by ServiceMax from GE Digital, features expert analysis on the field service industry with a sharp focus on emerging technology trends, management best practices, analyst insights, and more — everything field service pros need to lead in the field.
EDITORIAL STAFF:
Derek Korte, Managing Editor
Jeremy Frank, VP of Content Strategy
CONTRIBUTING EDITORS:
Bill Pollock, President and Principal Consulting Analyst, Strategies For Growth
Dave Hart, Vice President of Global Customer Transformation, ServiceMax from GE Digital
John Carroll, Chief Executive Officer, The Service Council
John Ragsdale, Vice President of Technology and Social Research, Technology Services Industry Association
Mike Vaughan, Chief Financial Officer, Liftech Equipment Companies
Shep Hyken, Customer Service Expert, Shepherd Presentations
Sumair Dutta, Director of Digital Transformation, ServiceMax from GE Digital
Jim Baston, President, BBA Consulting Group
Michael Blumberg, President, Blumberg Advisory Group