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300 Search Results for: customer relations


Customers, Partners & Investors Agree: ServiceMax is Driving a Connected Service Revolution
August 26, 2015

Customers, Partners & Investors Agree: ServiceMax is Driving a Connected Service Revolution

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Avoid Bad Survey Blues: How to Re-Think the Customer Satisfaction Survey
July 6, 2015

Avoid Bad Survey Blues: How to Re-Think the Customer Satisfaction Survey

Donald B. Stephens

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How One Service Manager Sells Customers Uptime — Not Fear
June 29, 2015

How One Service Manager Sells Customers Uptime — Not Fear

Zachary Farrar

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No Matter The Role, Customer Service Is Part of Your Job
March 12, 2015

No Matter The Role, Customer Service Is Part of Your Job

Shep Hyken

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Have You Told Customers What You’ve Done for Them Lately?
February 12, 2015

Have You Told Customers What You’ve Done for Them Lately?

Patrice Eberline

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Great Customer Service Shouldn’t Stop Once the Check Clears
February 5, 2015

Great Customer Service Shouldn’t Stop Once the Check Clears

Shep Hyken

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Don’t Blur the Line Between Customer and Friend
January 29, 2015

Don’t Blur the Line Between Customer and Friend

Donald B. Stephens

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Weekly Must-Reads: Great Service Depends on Getting Personal with Customers
December 5, 2014

Weekly Must-Reads: Great Service Depends on Getting Personal with Customers

Derek Korte

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Charm Customers By Providing The Perfect Mix of Service and Support
October 28, 2014

Charm Customers By Providing The Perfect Mix of Service and Support

Bill Pollock

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To Boost Customer Loyalty, Create a Plan — and Stick to It
September 29, 2014

To Boost Customer Loyalty, Create a Plan — and Stick to It

Derek Korte

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A 4-Step Plan to Develop a Culture of Customer Success
September 19, 2014

A 4-Step Plan to Develop a Culture of Customer Success

Derek Korte

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Eager to Convert a Dissatisfied Customer? Rely on Your Technicians
August 25, 2014

Eager to Convert a Dissatisfied Customer? Rely on Your Technicians

Bill Pollock

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