Author

Bill Pollock

Bill Pollock

Bill Pollock is president & principal consulting analyst at Strategies For Growth (SFGSM), the independent research analyst and consulting firm he founded in 1992. Bill is a prolific author and speaker on all things service, and a regular contributor to Field Service Digital. For more information, Bill may be reached at (610) 399-9717, or via email at wkp(at)s4growth.com. Bill’s blog is accessible at PollockOnService.com and via Twitter @SFGOnService

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