by Field Technologies Online | Aug 6, 2012 | Mobile & Tech
The following article first appeared on Field Technologies Online and has been excerpted here with permission. Times change. Technology changes faster. With any enterprise mobility project, a refresh will inevitably be required, and when that time comes, IT and...
by Darren Weiss | Aug 3, 2012 | Field Service Spotlight
Pool tables are no strangers to abuse. Just pop into any bar and you’ll see: scratched and scuffed, sat upon and spilled upon, they definitely take a beating. But that means plenty of work for the folks who make a living repairing the key piece of equipment in...
by Ian Stewart | Aug 2, 2012 | Strategy & Leadership
If you haven’t already, check out Slate’s two-part series on the role of the air conditioning unit in America. The A.C. recently turned 110 years old, but its usage in this country — where 87 percent of homes apparently now have an A.C. — is still all...
by Derek Korte | Aug 2, 2012 | Field Service Spotlight
Mobile is certainly still a field service buzzword — perhaps the buzzword. Field service organizations of all sizes, from the smallest mom-and-pop shops to the largest organizations, are at least thinking about what mobile tools their technicians should be using to...
by | Aug 1, 2012 | Service Transformation
It’s here! Today we announced our latest release, ServiceMax Summer ’12 featuring Service Parts & Reverse Logistics (SP&RL). SP&RL is built on our leading parts logistics module and offers new and innovative reverse logistics functionality to...
by Tiffany Kaiser | Aug 1, 2012 | Field Service Spotlight
A lot of workers worry that their job may some day be performed by a robot. Sometimes, though, it’s nice to be able to send a machine into a dangerous spot in place of a real-life person — like deep ocean engineering — and the upside of having these complex...
by Tiffany Kaiser | Aug 1, 2012 | Field Service Spotlight
Tablets have clearly made their mark with consumers, evidenced by the truckloads of Apple iPads that keep flying off retailers’ shelves. Businesspeople, too, have started gravitating toward the app-enabled, Internet-connected devices. And according to a recent...
