Avoiding the Pitfalls of Dynamic Dispatch

By Donald B. Stephens  February 22, 2017 — Editor’s note: Donald B. Stephens is a senior customer service engineer with the Xerox Corporation. He has worked in field service for more than 30 years. Dynamic dispatching is a common feature these days in field service management software. I don’t need to tell you how it can improve efficiency or productivity, but there are […]