GE Healthcare Japan Embraced the Cloud and Changed the Culture of Its Service Delivery

By Nevin Thompson  January 17, 2017 — Service in the healthcare industry is tricky business, requiring organizations to meet regulatory and compliance standards while ensuring life-saving medical equipment is in working order. But for GE Healthcare Japan, these weren’t the only reasons to improve how it manages field service delivery. “Japanese regulations require us to maintain paper-based service records for seven years, […]