by Megan Van Vlack | May 8, 2014 | Mobile & Tech
Have you ever felt that sickening moment after you drop a smartphone and realize the screen is cracked? Accidents happen, and smartphones aren’t always durable enough to survive work in the field. That’s why Caterpillar developed a smartphone that can...
by Megan Van Vlack | May 6, 2014 | Mobile & Tech
Short of developing a product that never breaks, what’s the next best solution for companies to ensure the reliability of their products? What about machines that could communicate with field service organizations and send out alerts when a part needs replacing or...
by Rosemary Coates | May 5, 2014 | Strategy & Leadership
Your field service techs are key when it comes to recognizing and dealing with counterfeit parts. Counterfeit parts can have significant impact on equipment operations or may cause safety hazards and endanger lives. For example, a counterfeit part installed in...
by Derek Korte | May 2, 2014 | Field Service Spotlight
The renewable energy industry is already a big field service employer, but growth prospects are promise more jobs on the horizon. Increased demand for wind, solar and other renewable energy sources could mean more field service jobs, especially if companies like...
by Megan Van Vlack | May 1, 2014 | Mobile & Tech
Field service techs all around the world work in a variety of conditions. Whether they’re repairing AC systems in the middle of the desert or taking on the ice-cold challenge of maintaining ice-skating rinks and industrial refrigerators, field techs require...
