Author

Kieran Notter

Kieran Notter was the former director of global customer transformation at ServiceMax. He was acknowledged as a service industry domain expert with 30 years’ experience. He specialized in field service revenue and working capital improvements, with a particular passion for supply chain operations. He was highly effective at partnering with customers to deliver tangible, practical results across their service operations. Having previously worked for companies including Kodak, Bell & Howell and, most recently, Pitney Bowes he understood the importance of a logical approach that is supported by real-time analytics. His considerable experience in implementing and using systems such as SAP, Servigistics (PTC), Oracle (Siebel), Salesforce and ServiceMax enabled him to recognize a client’s challenges and facilitate solutions that lead to sustainable growth.

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