Six weeks.

That’s how long it takes to implement most ServiceMax modules. We discussed the value of our modules in previous blogs, including Installed Base Management, Work Order Management, Real-Time Communication, Parts Management, Entitlements, and Proactive Maintenance. Now, let’s talk about the path to transformation and implementation.

When you begin your service transformation, we will sit down to learn more about your business and assess the most important areas for change. We also have experts and tools to help you build a business case for investing in service transformation. This exercise helps quantify the gains in efficiencies and profits that can be achieved by your service organization. It is also something concrete that you can take to your executive team to get their buy-in.

Once you’ve decided on the modules with which you are going to begin your transformation, our professional services team steps in to work with your key stakeholders. Our consultants have decades of experience and are ServiceMax certified, so you can be sure to receive the best support in the industry. Their goal is to get you up and running fast by staying focused on the module and delivering the outcomes you are targeting. Our methodology emphasizes collaboration and an agile approach, so that implementations run smoothly and deliver fast results.

To learn more about ServiceMax implementation methodology, hear customer success stories, and get tips for implementation success, check out this webinar: 7 Tips for Successful Implementation.

ABOUT Daniel Brabec

Avatar photoDaniel Brabec is a former director of global customer transformation at ServiceMax. With a broad base of experience in training, course development and project management, Daniel brings a unique background to his role at ServiceMax. He has spent several years working in service technology, providing oversight to enterprise implementations of service management systems, and creating and delivering the training necessary for companies to change the way they manage global service organizations in North America, Europe, India, the Middle East and Asia.