The field service management competitive landscape has probably changed more in the past two years than in the dozen years before, in terms of structure, presence, influence and use. And the changes aren’t over — there is likely to be more market consolidation, more technology shifts and further surprises in the short term.
What does the future hold for the global FSM marketplace? Much will depend on how you — the field service professionals who do the work every day — believe it should evolve.
That’s why Strategies For Growth has launched its “2016 Field Service Management Benchmark Tracking Survey” after an approximate two-year hiatus. The times have changed. The competitive landscape has changed. User needs and requirements, perceptions, expectations and preferences for FSM solutions have changed.
Please help us understand where all of those changes are leading the field service industry by participating in our survey. All participants will receive a summary of the findings once the survey closes in late October or early November. Those findings will enable you to compare your organization’s challenges, drivers, technology adoption and strategy against the rest of the industry. All it takes is about 15 minutes of your time.
To participate in the survey, please click here.