by | Feb 3, 2012 | Service Transformation
How many salespeople do you know that would go to immense lengths to get an in-person meeting with a prospect or customer? I know quite a few. In fact, I’m sitting next to some right now. Now tell me, who in your company actually gets to see customers...
by The Editors | Feb 2, 2012 | Field Service Spotlight
Coca Cola’s slogan, Life Begins Here, will ring especially true for job seeking field service techs on the East Coast. Twist the Cap to Refreshment with this week’s installment of the SmartVan’s regular Job of the Week feature. Because Coca Cola Refreshments is...
by Darren Weiss | Feb 1, 2012 | Customer Experience
Imagine an electronic device that’s billed as the future of its industry, with state-of-the-art software, sleekly designed with an LCD screen, stainless steel case, minimalist packaging and a rechargeable lithium ion battery. No, this isn’t an iPad or a MacBook. It’s...