Mobile & Tech

E-Doc Evolution: How Smart Documentation Is Revolutionizing Field Service

By Donald B. Stephens December 11, 2017 — Field service documentation is evolving impressively these days, to say the least. Most tenured technicians can remember a time when a bulky, slow laptop offered up scans of their repair procedures and crude, non-scalable images of parts lists. And a few senior technicians (including yours truly) have not-so-fond memories of dirty, torn paper manuals that […]