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Customer Experience


Service Is Key Strategy as MMI Revolutionizes Robotic Microsurgery
December 7, 2021

Service Is Key Strategy as MMI Revolutionizes Robotic Microsurgery

Sumair Dutta

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Service Is at the Heart of the Circular Economy
November 16, 2021

Service Is at the Heart of the Circular Economy

Amit Jain and Sumair Dutta

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Asset 360 Winter ’22 Is Here!
November 10, 2021

Asset 360 Winter ’22 Is Here!

Wendy Tai

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Is the Service Menu Card Replacing Bronze, Silver and Gold Contracts?
October 21, 2021

Is the Service Menu Card Replacing Bronze, Silver and Gold Contracts?

Coen Jeukens

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How Lowry Solutions is Connecting Sales and Service Amidst Rapid Growth
October 19, 2021

How Lowry Solutions is Connecting Sales and Service Amidst Rapid Growth

Joe Kenny

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Peeling the Onion: The Value of Asset Data in Manufacturing
October 14, 2021

Peeling the Onion: The Value of Asset Data in Manufacturing

Joe Kenny and Sumair Dutta

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Benefits & Costs of Proactive Maintenance Strategies
October 7, 2021

Benefits & Costs of Proactive Maintenance Strategies

Lacy Cotton-Hodgson and Katharina Streater

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Frontline Revenue: Creating an Upsell Strategy
August 5, 2021

Frontline Revenue: Creating an Upsell Strategy

Sara Cerruti

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Industry 4.0: Customer Trends in the Era of the 4th Industrial Revolution
July 29, 2021

Industry 4.0: Customer Trends in the Era of the 4th Industrial Revolution

Joe Kenny

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Is ‘Right to Repair’ Right for Industry?
July 20, 2021

Is ‘Right to Repair’ Right for Industry?

Sumair Dutta

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Why Are Sales Leaders Taking Over Service?
June 17, 2021

Why Are Sales Leaders Taking Over Service?

Coen Jeukens

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Frontline Revenue: Take Your Field Service Lead Program to the Next Level
June 10, 2021

Frontline Revenue: Take Your Field Service Lead Program to the Next Level

Sumair Dutta and Coen Jeukens

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