by Derek Korte | Dec 30, 2014 | Mobile & Tech
From new mobile technologies and the emerging Internet of Things to a big dose of Big Data and new business models centered on customer service, 2014 was an eventful year in field service. At the heart of it all, managers and techs alike gained a higher profile — and...
by Derek Korte | Nov 26, 2014 | Field Service Spotlight
General Electric is tapping a new source of revenue for its wind energy business: data. The company is betting big on the emergence of connected devices — GE calls the trend the “Industrial Internet” — to open up new money-making opportunities across its many...