Author

Lacy Cotton-Hodgson

As a senior product manager at ServiceMax, Lacy has an in-depth knowledge of both the ServiceMax package and its implementation. During her 8+ years with ServiceMax, she has operated as a mid-market and enterprise solution architect, strategic services SA, partner enablement architect, and product manager. She currently drives enhancement and innovation for ServiceMax Core Features, as well as Asset 360 Asset Management. Lacy comes from a background of Salesforce.com administration/development and has implemented complete lifecycle solutions for a wide range of company sizes and business verticals, including Life Sciences & Medical Devices, Energy & Utilities, Industrial Manufacturing, and Oil & Gas.

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