Krysten started as a legal affairs writer for American Lawyer Media before joining CNNMoney, where she covered technology, law and media. She then joined Business 2.0 magazine as associate editor and chief of reporters before moving to Fortune.com as a senior producer. She lives in Berkeley with her husband and two young kids.
How is the health of the field service industry heading into the last three months of the year? Fairly good on several key fronts — from service revenues to cost control to customer service satisfaction, according to a new quarterly report from The Service Council.... Read more
Just how attractive is the field service industry these days? It’s a big part of the U.S. economy, a profitable business for most manufacturers and on the cusp of a dramatic technological transformation. So writes Bruce Rogers, “Chief Insights... Read more