It’s impossible to stay on top of every service news story. We get it. Don’t miss a beat with our monthly “In Case You Missed It” series.

Keep reading for December’s top stories, covering everything from how smartphone competition has helped the field service industry to expert predictions for 2020.

How Negative Technicians Affect a Field Service Company’s Reputation

How Smart Cities Are Transforming City Crew Work

iPhone Versus Android—The Winner Is Field Service

What Could Go Wrong?

How Becton Dickinson’s New Portal Speeds Up Service Delivery

Bring on the New Year!


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