It’s impossible to stay on top of every service news story. We get it. Don’t miss a beat with our monthly “In Case You Missed It” series.

Keep reading for July’s top stories, covering everything from the craziest Apollo 11 story you’ve never heard, to tips on how to ensure technicians actually use the cool new gadgets that you buy them. 

The Moon Landing Wouldn’t Have Happened Without This Repair Crew

He Vets Technology for a Global Construction Firm. Don’t Miss This Advice.

Is Your Recruiting Strategy Broken?

The Value of Ride-Alongs in Field Service

Even Customer Support Is Getting Predictive

Knowledge Is a Terrible Thing to Waste

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