4 Types of Technology Powering Effective Remote Work

There is an incredible amount of technology available to help us be better, faster and smarter at work. Today, most businesses are powered by a combination of in-office, remote and deskless workers who all need to be connected for things to run smoothly.

Leveraging the right could-based technology is essential. Easy to use, real-time solutions can make up for the physical distance separating teams, improving communication and productivity along the way.

Best Technology for Working Remotely; group messaging in Zinc

Best Technology for Working Remotely – Group Messaging

1. Real-Time Communication

Real-time communication platforms like Zinc make collaboration and knowledge sharing a breeze, no matter where employees are located. Unlike email, communication apps connect workers instantly and provide accountability with timestamps and read receipts.

The best platforms provide a single place where employees can communicate in all modes – messaging, voice and video calls, content sharing, push to talk and more. With employees connected on a single platform, no one gets excluded from news, information, tribal knowledge or each other.

2. Video Conferencing

Face-to-face interactions are ideal, but when that’s not a possibility, video conferencing systems like Zoom do a great job of making up for the physical separation. Video conferencing, as opposed to conference calls, is known to be much more effective at connecting and engaging employees and produces more efficient and productive exchanges.

3. File Sharing

When it comes to remote and mobile work, “real-time” is the name of the game. File sharing systems like Google Drive that allow employees to collaborate on documents in real time are critical to reducing frustration and improving productivity.

4. Project Management

Designed to help teams accomplish tasks and meet deadlines, project management tools like Asana and Basecamp make it easy for remote teams to assign tasks, track progress and complete to-do lists.

For frontline workers, such as field service technicians, Field Service Management solutions like ServiceMax and Oracle Field Service Cloud power work order tracking, scheduling and dispatch, parts logistics, inventory management and more from the cloud.

Engaging Remote Workers with Technology

One of the biggest reasons that these solutions are among the best technology for working remotely is that they provide quality real-time communication and collaboration. With these tools, you can connect and engage employees as if they were in the same room.

About Kristen Wells

Kristen WellsKristen is the Content Marketing Manager at ServiceMax, with a special focus on Zinc Real-Time Communication.

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