It’s impossible to stay on top of every service news story. We get it. Don’t miss a beat with our monthly “In Case You Missed It” series.
Keep reading for November’s top stories, covering everything from the crucial role mobile tech is playing in disaster relief following the recent Indian floods to the new must-have tools in ever service leader’s toolkit.
A Helping Hand in India
— Scott Berg (@scottbergmail) November 8, 2018
When Just Being Nice Pays Off
Canadian aviation firm VIH leans on the "Canada nice" stereotype to keep spare #Kamov helicopter parts flowing across a complex international supply chain. https://t.co/i9IzFyy0hM @NevinYYJ pic.twitter.com/cfY6euFrGc
— FieldServiceDigital (@TheFSDigital) November 15, 2018
A Simple Recipe for Great Customer Service
Customers Will Thank You for a Frictionless Experience https://t.co/qUp3Rc11PG
Have a great product, offer great #CustomerService & be more convenient. That’s a combination that is hard to beat. via @TheFSDigital #FieldService pic.twitter.com/jrDKRuxfrk
— Shep Hyken (@Hyken) November 27, 2018
Why It’s Time to Drop Those Legacy Tools
What will the electricity system of the future look like?
Hear from our very own Seth Dunn: https://t.co/AAIaaG6wDB
Join us at the Power-Gen International in Orlando, Florida (Dec. 4-6). Stop by the #GE booth for a demo of #ServiceMaxASM.@TheFSDigital #POWERGEN18
— ServiceMax (@ServiceMax) November 29, 2018
All Play, No Work
— FieldServiceDigital (@TheFSDigital) November 30, 2018