It’s impossible to stay on top of every service news story. We get it. Don’t miss a beat with our monthly “In Case You Missed It” series.
Keep reading for September’s top stories, covering everything from techs who protect us from forest fires to why the simplest perks (hello, quality office coffee!) can make a big difference.
Fire on the Mountain
Using cutting-edge #IoT sensors and telemetry, @FTSEnviro helps firefighters extinguish the flames. And it falls to the company's field techs to keep the system working in the harshest conditions https://t.co/6JapCASOri pic.twitter.com/6eSkZshEak
— FieldServiceDigital (@TheFSDigital) September 11, 2018
‘M’ Is for Management
The secret to successful #CRM? Communication! Learn why managing relationships is so crucial to CRM via @TheFSDigital #FSM https://t.co/04kBeC0hOd
— Zinc (@zinc) September 25, 2018
For Pilots, Trust in Equipment (and Maintenance Techs) Is Tops
Trust is important to any relationship — but for stunt pilots and their service techs, the stakes are even higher @PAFofficiel https://t.co/7uLuUnsX6E pic.twitter.com/v0fiqNfqJ9
— FieldServiceDigital (@TheFSDigital) September 27, 2018
Why Seemingly Small Office Perks Matter
Someone once said that if you want to know if the company is treating their employees well, try the coffee. https://t.co/KpJKRl3LcA via @TheFSDigital #EmployeeExperience pic.twitter.com/OA8MKEMLIn
— Shep Hyken (@Hyken) September 5, 2018
Welcoming an Industry Pro to the Family
. @suma1r, who you may know from @aberdeengroup or @tservicecouncil, is now a ServiceMaxer! His passion for working with service practitioners on their business transformations will mesh phenomenally here – we couldn't be more excited. https://t.co/2d8L9axIGy via @TheFSDigital
— ServiceMax (@ServiceMax) September 25, 2018
The Squirrelly Side of Service
Before the #IoT, field service ran on … squirrels? https://t.co/Uyc07aPnBb pic.twitter.com/jgZiy4x0mn
— FieldServiceDigital (@TheFSDigital) September 14, 2018
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