With the help of Wakefield Research, we conducted a survey of more than 120 of our customers in 2018 to find out how Predix ServiceMax helps them achieve quantifiable results. The survey included global enterprises across various industries, including oil & gas, industrial manufacturing, medical devices, energy and aviation.

On average, customers customers reported:

  • 19 percent increase in technician productivity
  • 11 percent increase in net promoter score
  • 9 percent increase in equipment uptime
Download the full report to see how ServiceMax users experienced dramatic revenue growth, increased customer satisfaction, higher productivity and a reduction in compliance incidents after deploying the platform.

About ServiceMax

ServiceMaxServiceMax is the only complete field service software solution helping companies of all sizes manage contracts, scheduling, and parts, while also providing solutions for social, portals, and analytics — all delivered in the cloud to any mobile device. We deliver software that brings together the right data at the right moment to delight customers and drive business results at the crucial point of service. We’re rethinking field service, and delivering cutting edge technology to help companies perfect service delivery, drive revenue and growth, and delight customers.

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