It’s impossible to stay on top of every service news story. We get it. Don’t miss a beat with our monthly “In Case You Missed It” series.
Keep reading for January’s top stories covering everything from GE Healthcare’s bet on the cloud to the maybe not-too-distant future of technicians falling from the clouds. (Hey, it could happen.)
GE Embraces a New Service Culture
Natural disasters forced GE Healthcare Japan to embrace the Cloud and change Service Deliv culture https://t.co/sMhkGdXbNQ via @TheFSDigital
— Dave Yarnold (@dyarnold) January 20, 2017
Never Forget Your No. 1 Job
Expert Roundtable: Never Lose Sight of Customer Satisfaction https://t.co/yE5Ht2QpHF @ServiceMax @blumberg1 @FrankPartners @TheASGroup pic.twitter.com/uKikn85Js5
— FieldServiceDigital (@TheFSDigital) January 24, 2017
What Your Techs Really Think of the IoT
The Internet of Things: A Field Service Tech’s View https://t.co/P20eydG2Qi @Xerox @DBStphns #IoT pic.twitter.com/oyGXf1R4fX
— FieldServiceDigital (@TheFSDigital) January 26, 2017
The Art of Service Marketing
Sell Outcomes, not parts #fieldservice The Art of Service Marketing: Outcome-Based Thinking https://t.co/xEwx7dYjhN @TheFSDigital
— Michael Blumberg (@blumberg1) January 23, 2017
Roads? Not Where Our Techs Are Headed
A little Friday #fieldservice humor — #drone dispatch https://t.co/IpjzrOdI6g pic.twitter.com/ihJXL5YY2s
— FieldServiceDigital (@TheFSDigital) January 20, 2017
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