It’s impossible to stay on top of every service news story. (We get it.) Don’t miss a beat with our monthly “In Case You Missed It” series.

Keep reading for August’s top stories, from dealing with the IoT data deluge to Schneider Electric’s bold plan to exceed customers’ expectations by rethinking service.

The IoT Data Conundrum

The Tricky Business of Correcting The Boss

Instilling a Healthy Competitive Spirit Among Employees

What’s Your Plan to Modernize Your Service Organization?

How Schneider Electric Tackles Field Service Transformation