ServiceMax was recently named a Platinum Salesforce Partner, the top tier of a new Independent Software Vendor (ISV) partner program recently launched by Salesforce. With the creation of this exclusive club — which currently has only 10 Platinum Partners — Salesforce is publicly acknowledging its most important partners as being critical to the company’s success.
One of the reasons that ServiceMax is the third largest ISV on Salesforce is because our app is 100 percent native to the Salesforce platform. No other field service management application can make that claim. The importance of being 100 percent native on Salesforce can’t be overstated. It provides easy integration that shortens development and speeds up deployment. Being native is so important to Salesforce that it will review all apps before they receive the native designation.
The $18 billion global field service market is HOT and we are the industry leader. We have known since 2007 that field service is critical to a company’s success and increased customer satisfaction. We have shown our customers how to move their field service organizations from being cost centers to revenue generators, while turning their customers into raving fans along the way. ServiceMax is helping customers expand their business, outpace the competition and delight their customers. Now, with the advent of smart, connected devices, we are showing customers how service is the killer app for the Internet of Things.
Tyler Prince, EVP of Salesforce said, “ISVs are the lifeblood of Salesforce, extending our platform in new and exciting ways.” ServiceMax is committed to innovating our product to deliver not only flawless field service today but future enhancements that will take companies to a new level of service delivery.