In a world that is so connected, many may be surprised to hear that nearly half of all tech firms have between two and five separate, unintegrated customer databases and 37% more have over five. In other words, they operate systems that don’t work together or communicate with each other. That’s where the magic of integration comes in. TSIA and ServiceMax elaborate in this webinar about the advantages of integration and how to successfully apply it to your own business. From determining what to integrate, which levels to integrate, and how to integrate, you can reduce your number of siloed customer databases and make them more cohesive. By following the 3 Steps to Integration Success and incorporating ServiceMax Mobile, you will be well on your way to a better connected and far more efficient and profitable field service organization.