This year we’re looking to answer the question that has certainly crossed your minds: where does your company stand on some of the biggest issues facing the field service industry today?
It shouldn’t come as a surprise that finding an industry standard on the big issues like training, mobility and profit centers is easier said than done. That’s why we’re going to do it for you, and give you the crucial insight into what your peers are doing with our Field Service Europe 2013/2014 benchmarking report.
We’ve compiled a survey with help from some of the top service and support companies out there in hopes of creating a better benchmark for all of the companies across the pond. It’s only fair, since we’ve already done a pretty sweet one for all the US companies’ onsite at our Field Service USA event. You can access our report from that event here.
Your answers to this survey will remain anonymous, but your input is invaluable to creating the report. We know that in this business, time is money, and rest assured we value your time as much as you do. As a thank you for completing the survey, we’ll be automatically entering you into a prize draw to win 1 of 3 iPad Mini’s (complete with wifi and 4G).
So come on, take five minutes to complete our questionnaire. In a few months when you can see the finished product, you’ll definitely be glad you did. The participation deadline is October 31st.
Reposted with permission from The Field Service Blog. Read more here.