Friday marked the end of National Customer Service Week, and it was no less applauded than on Twitter. CEOs, service representatives and customers alike weighed in on what makes for top-notch customer service.
[View the story “The Key to Customer Service? The Twittersphere Weighs In ” on Storify]

ABOUT Marisa Wong

Marisa is an online content strategist with a focus on developing and launching digital editorial products. She has a journalism background (Time Inc., WSJ) and have been working in online media since 2007. She is currently managing editor at SlideShare.