by The Editors | Dec 16, 2011 | Field Service Spotlight
Looking for a change of scenery? We’ve got you covered in this week’s installment of the SmartVan’s Jobs of the Week. With field service tech positions available everywhere from Hawaii to Alaska, we’ve turned up interesting-sounding gigs for...
by The Editors | Dec 15, 2011 | Mobile & Tech
SMB Group, a research firm that specializes in following technology trend for small and medium-sized businesses, put out their annual list of technology trends they see for the coming year (download the PDF here). InformationWeek has a good roundup of the four biggest...
by | Dec 15, 2011 | Service Transformation
Today we are thrilled to announce that ServiceMax was chosen as one of the 101 Best and Brightest Companies to Work For by the National Association for Business Resources! For those of us that work here, we can’t say we were too surprised, and we’re...
by Darren Weiss | Dec 14, 2011 | Mobile & Tech
Between the recent announcements that both Google and Nokia are getting serious about building out indoor mapping services, it certainly seems that GPS locating and mapping are poised to extend beyond (or is it behind? Inside?) the street level. Indoor mapping works...
by Jessica Stillman | Dec 13, 2011 | Field Service Spotlight
How does the ground-level view of the field service industry experienced by technicians differ from that of top managers? Few people are better positioned to answer that question that Diebold’s John Callen, who started with the ATM and security-service company as a...
by The Editors | Dec 12, 2011 | Field Service Spotlight
A study from the British credit-reporting firm Creditsafe showed that one in six companies surveyed that lease fleet vehicles have attempted to renegotiate the terms of their leases in the past 12 months — a stat that holds both positive and negative news for field...
by Mobile Enterprise | Dec 12, 2011 | Mobile & Tech
We’ve done a lot of preaching here at The SmartVan about the benefits to even small- or medium-sized field service firms of embracing new digital technologies. However we can certainly acknowledge that switching a entire team on to a new platform can be tough,...
by Derek Korte | Dec 9, 2011 | Mobile & Tech
These days, software and computing companies are scrambling to keep up with the Joneses when it comes to smartphone and tablet apps. Not to be outdone by Salesforce, which recently introduced an online store for mobile apps, IBM has announced several mobile apps for...
by The Editors | Dec 9, 2011 | Field Service Spotlight
Employment numbers are slowly — repeat: slowly — beginning to tick back up, but with the national unemployment rate still close to 9 percent, the issue of looking for work remains front and center for many. With that in mind, we’re introducing a new weekly...
by | Dec 8, 2011 | Service Transformation
Many of our customers originally came to us with “internal build” on their list of options for a future roll-out of field service technology. What’s attractive about this option? It’s kind of like buying a house where you know you’ll be...
by Corey Lewis | Dec 8, 2011 | Field Service Spotlight
As the recession plods on with very few signs of recovery, construction industry groups have actively started pressing President Obama and Congress to pass bills that will stimulate job growth in the construction industry. The letter, sent jointly from 45 groups to...
by Darren Weiss | Dec 7, 2011 | Field Service Spotlight
As automotive manufacturers ready themselves for the introduction of higher fuel-economy standards, analysis from Kelly Blue Book is casting a skeptical eye toward the otherwise widely hailed fuel-efficiency proposal. The proposal, called the corporate average fuel...