About

Field Service Digital is the premier destination for field service executives who are leading the 21st-century service economy. Our digitally native publication, published by ServiceMax, features expert analysis on the field service industry with a sharp focus on emerging technology trends, management best practices, analyst insights, and more — everything field service pros need to lead in the field. Read more.

 

EDITORIAL STAFF:

Original9 Media

Derek Korte, Senior Editor

Jeremy Frank, VP or Content Strategy

Kate Newman, Content Strategist

Maeghan Ouimet, Senior Editor

 

DESIGN:

l’atelier starno

Arno Ghelfi, Owner & Creative Director

 

CONTRIBUTING EDITORS:

Bill Pollock, President and Principal Consulting Analyst, Strategies For Growth

Dave Hart, Vice President of Global Customer Transformation, ServiceMax

John Carroll, Chief Executive Officer, The Service Council

John Ragsdale, Vice President of Technology and Social Research, Technology Services Industry Association

Mike Vaughan, Chief Financial Officer, Liftech Equipment Companies

Shep Hyken, Customer Service Expert, Shepherd Presentations

Sumair Dutta, Chief Customer Officer, The Service Council

Jim Baston, President, BBA Consulting Group

Michael Blumberg, President, Blumberg Advisory Group 

 

PUBLISHER:

ServiceMax

Randy Reynolds, Vice President of Product Marketing

Dave Hart, Vice President of Global Customer Transformation

 

CONTENT PARTNERS:

The Service Council

Advanced Services Group

Field Technologies Online

Field Service News

Shep Hyken

John Ragsdale’s “Eye on Service”

PollockOnService

Blumberg Advisory Group

 

CONTACT US:

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Contact the publisher: moc.x1496057000ameci1496057000vres@1496057000sdlon1496057000yer.y1496057000dnar1496057000