Field service management software enables service organizations to be more efficient in the overall running of their businesses. Blumberg Advisory Group, Inc. is conducting a survey about the process FSOs go through when contemplating purchase and implementation of a FSM solution.

Specifically, the survey examines the various stages of this process:

  • Who is involved in the purchasing decision?
  • What factors influence the decision?
  • What challenges do FSOs face in buying field service management software?

The results of this survey will help us educate field service leaders about what to anticipate during the software evaluation and selection process.

To participate in our survey, click here: https://www.surveymonkey.com/r/FSMS2017

Please submit your responses by midnight Pacific Standard Time on September 7, 2017.

About Michael Blumberg

Michael BlumbergMichael Blumberg is president of Blumberg Advisory Group, Inc., a management consulting firm specializing in field service and reverse logistics. He is a leading expert on the design, execution, management and coordination of high-tech service and support operations within a wide array of industry segments, including information technology, office automation, medical electronics, building controls and consumer electronics. He has more than 20 years of experience in strategic planning, market research, benchmarking, enterprise systems design and strategic management of product support operations. He blogs at www.michaelrblumberg.com. Follow Michael @blumberg1 and on LinkedIn.

 

 

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