Field Service Digital is the premier destination for field service leaders pursuing digital transformation. FSD features expert analysis on the field service industry with a sharp focus on emerging technology, workforce development, best practices, analyst insights, and more — everything field service pros need to lead in the field.


Kristen Wells, Content Marketing Manager, ServiceMax


Daniel Brabec, Director of Global Customer Transformation, ServiceMax

Sara Cerruti, Senior Director, Global Customer Transformation, ServiceMax

Sumair Dutta, Industry Analyst and Sr Director of Digital Transformation, ServiceMax

Coen Jeukens, VP of Global Customer Transformation, ServiceMax

Joe Kenny, VP of Global Customer Transformation, ServiceMax

Kieran Notter, VP of Global Customer Transformation, ServiceMax

John Carroll, Chief Executive Officer, The Service Council

John Ragsdale, Vice President of Technology and Social Research, Technology Services Industry Association

Mike Vaughan, Chief Financial Officer, Liftech Equipment Companies

Shep Hyken, Customer Service Expert, Shepherd Presentations

Jim Baston, President, BBA Consulting Group

Michael Blumberg, President, Blumberg Advisory Group 


The Service Council

Advanced Services Group

Field Service Insights

Field Technologies Online

Field Service News

Shep Hyken

John Ragsdale’s “Eye on Service”


Blumberg Advisory Group