It’s impossible to stay on top of every service news story. We get it. Don’t miss a beat with our monthly “In Case You Missed It” series.
Keep reading for July’s top stories, covering everything from the craziest Apollo 11 story you’ve never heard, to tips on how to ensure technicians actually use the cool new gadgets that you buy them.
The Moon Landing Wouldn’t Have Happened Without This Repair Crew
How one unsung, last-minute decision kept humankind’s giant leap to the moon—and the entire #Apollo11 mission—on track. https://t.co/bpCTPSbo3V #Apollo50th pic.twitter.com/EeCJclvdma
— FieldServiceDigital (@TheFSDigital) July 20, 2019
He Vets Technology for a Global Construction Firm. Don’t Miss This Advice.
"Traditional IT people ask, 'What's your problem?' and then find technology to fix it. … I find #tech that might be useful and I give it to people in the field and ask, 'Could you use this to solve your problem?'" — great advice from @kiewit's technology strategist, John Rygg. pic.twitter.com/xzjnNsmCue
— FieldServiceDigital (@TheFSDigital) July 23, 2019
Is Your Recruiting Strategy Broken?
5 signs your #service recruitment strategy is broken. Great tips from #recruiting expert Ira Wolfe @HireAuthority https://t.co/ylROvcSDGv pic.twitter.com/AqTqKuZNLn
— FieldServiceDigital (@TheFSDigital) July 29, 2019
The Value of Ride-Alongs in Field Service
The Value of Doing a Ride-Along https://t.co/cC8DTNvbK6 via @TheFSDigital
— Sumair Dutta (@suma1r) July 24, 2019
Even Customer Support Is Getting Predictive
Predictive customer support: is this the future standard for connecting with a client? @Hyken believes so! #ArtificialIntelligence #Sensors via @TheFSDigital https://t.co/6qYrmtLyqe
— ServiceMax (@ServiceMax) July 19, 2019
Knowledge Is a Terrible Thing to Waste
Check out the guest blog by Bo Wandell on @ServiceMax @TheFSDigital! Bo offers advice to #MedTech companies on choosing the right knowledge management solution. #knowledgemanagement #fieldservice #medicaldevices https://t.co/DinHyOFJkY
— Lauren Slater (@Lauren_Infomill) July 23, 2019
