It’s impossible to stay on top of every service news story. We get it. Don’t miss a beat with our monthly “In Case You Missed It” series.
Keep reading for April’s top stories, covering everything from top takeaways from the recent Field Service USA 2019 conference to clever solutions to the service industry’s talent crisis.
Top of Mind at Field Service USA: People + AR
Service leaders turn their sights to #AR on everyday mobile devices https://t.co/EB45FJro6z pic.twitter.com/FW6LGQ0v19
— FieldServiceDigital (@TheFSDigital) April 28, 2019
Hacking IT Bottlenecks
The latest change to the field service toolkit? Apps, built by field techs. @Turbo_Systems' Hari Subramanian explains how #nocode development could benefit service organizations https://t.co/1qz5sPTVoh pic.twitter.com/vOItmEsV1e
— FieldServiceDigital (@TheFSDigital) April 22, 2019
Rocket Scientists on the Service Team
Service doesn't get more extreme than this: A smart approach to service design allows @NASA astronauts to overcome harsh conditions and complete vital upgrades in orbit. https://t.co/qLWNJaoihP @SaraDeForest pic.twitter.com/9Z9rQxQxCg
— FieldServiceDigital (@TheFSDigital) April 5, 2019
Dealing With the Inevitable Awkward Situation
When Your Technicians Encounter Awkward—or Dangerous— Situations https://t.co/fsypXmMnn0 via @TheFSDigital
— Suzanne Lucas (@RealEvilHRLady) April 29, 2019
The Killer Recruitment App? Video.
Is video the key to recruiting #service talent? – via @TheFSDigital https://t.co/UmXRGl7DXS
— Zinc, Now Part of ServiceMax (@zinc) April 11, 2019
One Way to Solve the Talent Gap …
San Diego's @AndersonPHA was struggling to find skilled #HVAC technicians. So, it created its own training program https://t.co/h7cneX0pHA pic.twitter.com/uHChYjra86
— FieldServiceDigital (@TheFSDigital) April 19, 2019