Santa Claus isn’t just a glorified delivery man. He’s CEO of the world’s largest and most complex field service company — and a true believer in the power of technology to get the job done. He uses cloud-based services, smartphones and state-of-the-art GPS navigation to achieve his leading customer satisfaction rate, flawless on-time performance and enviable fix rate.

Starno.Launchsquad.Santa.2015