Sony PSE provides high quality audio/visual products, from handheld camcorders and projectors to more complex systems used in hospitals and broadcast newsrooms, and recently implemented ServiceMax to run their service organization
Because of their wide range of products and a growing range of customers, Sony PSE has a multi-faceted and often complex approach to service. This is where ServiceMax comes in. With ServiceMax, Sony PSE can standardize their service offerings and help them continue to grow their business.
And that’s just the beginning! Read more about how Sony PSE is transforming their service organization with ServiceMax on Diginomica, ComputerWeekly and Field Service Digital.