I think everyone in field service has heard about the approaching deluge of data coming our way. It’s true. Companies can access as much or as little data as they want, which can be a good thing or a bad thing depending on your approach. “Analysis by paralysis” is a term I have heard quite a bit at field service events.
So we’re here to help! We have identified the top 5 power metrics that field service leaders need to focus on to drive more revenue into their organization and deliver better service to their customers.
We worked with Field Service Digital and turned to our resident experts, Dave Hart and Patrice Eberline for the field service metrics knowledge.
Check out the report below and let us know in the comments what metrics you would add to this top 5.