Come in from the cold, busy dispatchers! ServiceMax’s latest release, Winter ’14 is sure to warm you up. Winter ‘14 delivers big time scheduling productivity that saves dispatchers time by bringing them more validation and flexibility. All tied together with a better scheduling experience, dispatchers will appreciate all that Winter ’14 has to offer.
As the hub of the service organization, dispatchers need to make sure the right tech gets to the job when expected. At the same time, they’re required to be highly efficient, so schedules are expedited and no customer is left out in the cold.
Building on the simple work order assignment features of the ServiceMax Dispatch Console our Winter ’14 release lets dispatchers visualize the current date and time on multiple technicians’ calendars, set the sequence they see those calendars in and see only the calendars of techs that are eligible to do the work. ServiceMax Winter ’14 makes scheduling faster and dispatcher more successful – getting techs to the right place on time, every time.
Interested in knowing more about our Advanced Scheduling features?
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