Rethinking the Old, Pioneering the New, and Building for the Long-Term

You know those benefits meetings where HR talks about a bunch of confusing numbers and plans and acronyms that 99.9% of us don’t completely understand? We had one of those this week at ServiceMax, but this time it was different. Every U.S. employee was offered a free healthcare plan. That’s right, $0 deducted from our paychecks, no matter how big or small our families are. Unheard of, and not an easy feat. Equally as impressive was how much time and effort Dave, our CEO, put in to make it work.

I’m not writing this to brag about our great benefits plan, but sitting in that meeting, I couldn’t help but think that it encapsulated everything ServiceMax is about — both to our customers and to our team: rethinking the old, pioneering the new, and building for the long term.

In a short-sighted economy where company “benefits” are often defined by amounts of free food, it is refreshing and exciting to work for a company that is unequivocally dedicated to customer and employee success with its sights also set squarely on future growth.

Oh, and we also do get a ton of free food!

2011 has truly been an incredible year for ServiceMax, and as more and more companies return to business fundamentals in this tough economy, we’re seeing field service continue to take center stage. 2012 is shaping up to be an even bigger year for us and we’re excited for the ride.

So, thank you and happy holidays to our customers, employees and friends. We couldn’t have had the year we did without you!