A new cloud-based field service solution that uses targeted geographical data to provide fleet data offers field service managers another way to streamline their dispatch centers. Trimble’s GeoManager WorkManagement software combines GPS and scheduling optimization in a effort to help users improve their bottom line. The goal is to allow businesses to make more informed decisions and adapt quicker to sudden changes, reports TMCnet.
“The Trimble GeoManager WorkManagement, a software solution, provides on-demand visibility into vehicle and mobile worker utilization for planning, measuring, communicating, routing, scheduling, dispatch, and to execute mobile work, thereby maximizing the mobile workday,” writes TMCnet contributor Carolyn Dawson. “This allows users to offer better customer service and help improve productivity and reduce overall operating costs.”
The solution offers a suite of tools, including:
- Work Advisor and In-Day Planner: increases productivity by putting quantifying the amount of time spent on each activity, and how much of that time is wasted
- WorkManagement Mobile: improves communication by allowing organizations to sync up their mobile devices, ensuring that dispatch and field service workers are on the same page
- Fleet Management: uses GPS to match the right worker in the field with the job that makes the most sense, based on ability and location