ServiceMax Blog


Executing Complex Service Jobs

Executing Complex Service Jobs

Not every service job is the same. On one hand, there’s the high-volume scenario where service technicians complete a high number (more than five) of relatively short and homogenous service jobs. In that scenario, efficiency gains typically result from schedule and... Read more
The Future of Dispatch Automation

The Future of Dispatch Automation

The future of dispatch is not replacing the dispatchers with automated algorithms. It’s about giving them the tools that assist with everyday decisions that are integral to their work. With these capabilities, dispatchers will spend their time on high value work such... Read more