by Derek Korte | Oct 21, 2011 | Mobile & Tech
Field service firms are reaping the benefits of a mobilized workforce. But how can these companies mitigate the costs of unnecessary and excessive monthly data plans? Tiered plans, while disappointing to many managers who have grown accustomed to unlimited data, can...
by Field Technologies Online | Aug 5, 2011 | Mobile & Tech
The introduction of 4G wireless data speeds, coupled with the continuing growth of mobile devices and mobile technology could cause a productivity and efficiency revolution in the field service industry. But first, costs and traditional billing structures for...
by Mobile Enterprise | Jul 29, 2011 | Mobile & Tech
New software on the market allows service technicians to communicate in the field — and with the back office — through two-way text messaging. Republished with permission from Mobile Enterprise. Mosio, a mobile software company providing text messaging and...
by Field Technologies Online | Jul 29, 2011 | Strategy & Leadership
Knology, one of the largest Internet, cable, phone and TV providers in the United States, knew it needed to go mobile to improve service to the company’s 320,000 customers. Getting there, however, was the hard part. After making nearly every mistake in the book,...
by Steve Berman | Jul 18, 2011 | Field Service Spotlight
Panasonic recently released the H2 rugged tablet, which looks quite similar to a tablet they created a few years ago called the H1 Mobile Clinical Assistant, which was later joined by a tablet called the H1 Field (for field service technicians). Like the H1 series,...
by Field Technologies Online | Jul 15, 2011 | Field Service Spotlight
Lost productivity is a killer at the bottom line for any business. For the largest companies, small inefficiencies can lead to large scale losses. For U.S. Foodservice, one of the largest food distributors in the country, poor connections in the field led to downtime...
by Mobile Enterprise | Jul 14, 2011 | Field Service Spotlight
Mobile carriers have been marketing 4G for a while, but it’s debatable whether it’s a difference maker yet or strictly a marketing tactic. But while there hasn’t been much use for 4G in the field, consumer demand for faster mobile devices could spur...
by Mobile Enterprise | Jul 5, 2011 | Field Service Spotlight
To send orders to the far reaches of the empire, Roman generals used variations of a cryptographic system known as the Caesar cipher. Each letter of the alphabet would be shifted by a fixed number of places, so that for example, an “A” would become a “C,” a “B” would...
by Field Technologies Online | Jul 5, 2011 | Field Service Spotlight
When it comes to mobile technology, the city of Corpus Christi has a whole lot going on — probably more than most companies would be able to take on at once. But, don’t stop reading. While the city’s maze of mobile projects may be more than you could...
by Steve Berman | Jul 1, 2011 | Field Service Spotlight
With the rise of smartphones equipped with GPS, this might not come as much of a surprise to some, but the market for personal navigation devices is down and may never rise again. The latest evidence: TomTom’s recent profit warning in response to declining...
by Mobile Enterprise | Jun 28, 2011 | Mobile & Tech
Enterprises and their employees want real-time, on-demand access to content, the Internet, and business applications. As such, the tablet is emerging as an alternative to the laptop and the smartphone to provide access to these business functions. According to...
by Field Technologies Online | Jun 27, 2011 | Field Service Spotlight
In today’s industry, Field service software has gone from a niche application to a “must-have” solution for organizations looking to monitor and manage operations in the field. Service has become a critical revenue source for many companies. With the...
