Javier Jimenez is the president of Magic Software. He joins Magic Software from Intraway where he served as Chief Revenue Officer and was responsible for Intraway’s global expansion in the U.S. and Europe. Mr. Jimenez holds a bachelor’s degree in electrical engineering from College of the Air Force, has completed studies towards an MBA through Dowling College, and has also completed executive level courses with Technion in cooperation with Harvard and MIT.
When field service processes run smoothly, customers are happy and loyal and profits increase. And when service calls are managed properly, field service is transformed from a cost center to a revenue center. But optimizing field service processes requires... Read more