by Julia Bailey | Oct 10, 2019 | Mobile & Tech
Next-generation 5G wireless technology promises to help wireless companies deal with the insatiable appetite for data across their networks. The new technology evokes heady projections—network speeds up to 100 times faster than 4G, and, according to Accenture, $500...
by Andrew Zaleski | Dec 8, 2016 | Field Service Spotlight
By 2050, one-third of U.S. electricity could be supplied by wind power. Along with land-based turbines, offshore wind “farms” of turbines spinning high above the seas will be a crucial component to a wind-powered future. For the field service industry, it could...
by Darren Weiss | Apr 22, 2013 | Field Service Spotlight
The latest jobs report from the Department of Labor had some surprising news for the field service sector: while overall job growth was weak for the month, the demand for field service technicians surged. With 221,000 workers added last month compared to a year ago,...
by Darren Weiss | Dec 7, 2012 | Field Service Spotlight
Now’s the time for companies to look back on the good, bad, and ugly of this past year and determine what they can do better in the next year. But according to professional service strategist James “Alex” Alexander, most field service organizations...
by Ian Stewart | Nov 30, 2012 | Field Service Spotlight
Most field service people are in the business of fixing a thing — a piece of equipment, appliance, or cable line. Barrett Burghard services a mountain. Burghard is the director of snow services for Heavenly ski resort near Lake Tahoe, on the California/Nevada border....
by Ian Stewart | Nov 21, 2012 | Field Service Spotlight
What’s the hottest hiring sector in field service? Solar installation — backed by hot companies like soon-to-IPO Solar City — is making a strong case heading into 2013. A new report from The Solar Foundation shows that the number of solar installer job openings...
by Derek Korte | Nov 19, 2012 | Field Service Spotlight
Despite a nationwide unemployment rate of 7.9 percent, there’s one sector that can’t seem to fill jobs: the trades. CBS’ 60 Minutes recently estimated that there are as many as 3 million unfilled trade jobs in the U.S., with more than 500,000 in...
by Ian Stewart | Nov 16, 2012 | Field Service Spotlight
Things break — it’s a fact of life. Luckily, for just about every piece of equipment, from ATMs to Zambonis, there’s a service technician to come to the rescue. How do they go about fixing it? What are their biggest — and dirtiest — challenges? We’ve...
by Darren Weiss | Nov 13, 2012 | Field Service Spotlight
Leitner-Poma, one of two major ski-lift manufacturers in the world, maintains 430 lifts across North America, New Zealand, and Australia. The trick to keeping all of them running smoothly? A year-round service operation that doesn’t quit. In fact, the offseason...
by Ian Stewart | Sep 28, 2012 | Field Service Spotlight
Today’s maintenance technician requires a lot more than an ability to turn a wrench — like an electrical-engineering degree, for starters, and the willingness to sell and streamline. Problem is, there aren’t a lot of those people running around, says Mike...
by Ian Stewart | Sep 3, 2012 | Field Service Spotlight
Turnover can be high in the field-service industry, largely because it’s a hard task finding someone who has technical aptitude, communication skills and can optimize a supply chain. But it’s not impossible to find the right employee, and smart hiring can...
by Ian Stewart | Aug 15, 2012 | Field Service Spotlight
Field service is a ’round-the-clock endeavor for Alex Kamand, owner of Kamand Locksmith Service, an emergency mobile locksmith company that will pack up the van and hit the road whenever a locked-out customer calls in. Kamand’s dedication to his job means...