Packaging Firm Nicklin Goes Big on Tech-Enabled Services

By Andrew Thompson  August 2, 2017 — You know those big glass cases at every budget eatery that keeps sandwiches warm? They’re called food display cabinets, and a few years ago, a small British cabinet manufacturer was […]

Expert Roundtable: What’s the Biggest Opportunity in Service?

By Derek Korte  May 24, 2017 — Originally published in Field Service, a quarterly print magazine from Field Service Digital and ServiceMax. Check out the full magazine in print or online.  Field service is having a moment of sorts, leaving […]

How Industrial Companies Are Making the Shift to Services

By Janine Milne  March 2, 2017 — For industrial companies, making the shift from products to services demands a different approach to people, process and strategy. It’s a step into unknown territory, but one many are willing […]